How It Works

As a web-based patient satisfaction survey tool, ClearSurvey makes collecting feedback easy – for both practices and patients. Take a look at how it works.

Step 1

Step 1

Client Onboarding

We have a consultation with you to understand your needs, develop a tailored question set, and data exchange process.

Step 2

Patient Receives Care

The patient visits your facility/provider and receives excellent care.

Step 3

Step 3

Billing File Processed

We process the relevant data using a billing file extract, to generate a survey specific to their recent visit.

*If you would like your patients to receive a survey before the billing file is processed, we can work with you to create a direct data-transfer workflow.

Step 4

Step 4

Patient Surveyed

The patient receives a secure link to the survey via SMS or email. They submit their feedback on their phone or computer in a matter of minutes.

Step 5

Step 5

View Results

Aggregated survey results are available to practice administrators on a dashboard, giving you real-time insight to your practice's performance.

Book A Demo

Ready to see how ClearSurvey can elevate your practice? Book a free demo with us.

Learn More About ClearSurvey

ClearSurvey Overview

ClearSurvey offers an easy and inexpensive option for medical practices of all specialties to assess various areas of practice operations.

Why Choose ClearSurvey?

ClearSurvey enables your practice to gather valuable feedback and helps you do it effectively.

Frequently Asked Questions

Make an informed decision on your investment in your practice improvement. We are here to answer your questions.