- Extremely Satisfied
- Satisfied
- Neither Satisfied nor Dissatisfied
- Dissatisfied
- Extremely Dissatisfied
A patient may have had an amazing experience thus far in their patient journey, but if they don’t have a good experience with their primary provider, it is unlikely they will be back. It is important that healthcare providers are respectful, courteous, trustworthy, patient, and knowledgeable.
A common complaint is that patients feel like a task, something to be checked off a list, instead of a person with real health concerns and human emotions. It is important that providers spend an appropriate amount of time addressing patient concerns and answering any questions the patient may have.