Designing Effective Patient Satisfaction Surveys
Designing Effective Patient Satisfaction Surveys: Best Practices Patient satisfaction surveys are a valuable tool for healthcare providers. Here are some best practices for designing effective surveys that deliver actionable insights.
What is a Good NPS Score and Factors to Consider
Wondering what a “good” Net Promotor Score (NPS) is? The answer is not as straight forward as you may think. Learn what factors to consider.
Response Scale Types
Wondering which response scale is appropriate to use for your survey to help you obtain meaningful insights? ClearSurvey helps explains.
5 Most Common Patient Satisfaction Survey Questions
Interested in conducting a patient satisfaction survey but struggling with what questions to include? Here are 5 of the most common questions to ask.
NPS: What is a Net Promotor Score
Measuring NPS has become a standard across industries, including healthcare.
What is a Likert Scale?
Learn how to use the 5-point Likert scale for close-ended questions to allow for degrees of opinion in patient satisfaction surveys.